NewSmile Retainers vs. ClearRetain: Which Retainer Provider is Right for You?

Wearing retainers after orthodontic treatment is essential to keep your teeth from shifting back. Whether you’ve just finished aligner therapy or had braces removed years ago, a quality retainer helps maintain your smile. Two popular options are NewSmile and ClearRetain, both of which offer custom-fit, at-home retainers. While both providers prioritize convenience and comfort, there are some key differences worth considering.

Product and Cost Overview

NewSmile stands out for offering an optional annual retainer subscription, which is ideal for those who want peace of mind with regular replacements. ClearRetain, on the other hand, operates with a one-time purchase model, making it flexible for those who don’t need frequent replacements.

Customization and Fit

Both NewSmile and ClearRetain create retainers from custom impressions of your teeth:

• NewSmile: Uses an impression kit to create snug, comfortable retainers tailored to your smile. Designed for durability and daily wear, NewSmile retainers are a good fit for those who want a simple and affordable maintenance solution.

• ClearRetain: Offers retainers made from durable, medical-grade plastic with a focus on a slim, nearly invisible design. Their clear retainers are known for a precise fit and are well-suited for both upper and lower teeth.

Durability and Wear

Both brands use strong materials to ensure long-lasting wear, though retainer lifespan can vary based on care and daily use. NewSmile offers the option to proactively replace retainers annually through its subscription, reducing the worry of wear-and-tear over time. ClearRetain users can purchase replacements as needed.

Customer Service

• NewSmile: Customer service is available Monday to Friday, 9:30 AM – 4:30 PM PST. The company provides ongoing support for ordering, tracking, and retainer replacement requests. The subscription model adds a layer of convenience for users who want automatic annual replacements.

• ClearRetain: Known for reliable service and good turnaround times, ClearRetain offers customer support through email and phone. While they do not offer a subscription, their responsive team is helpful for reorders and impression kit guidance.

Retainer Replacement

• NewSmile: Offers an optional annual subscription that provides a new retainer each year. This is a great solution for those prone to losing or damaging their retainers.

• ClearRetain: Retainers can be reordered any time, though users need to retain their molds or impressions or redo the kit if needed.

Which Retainer is Best for You?

• Choose NewSmile if you want:

  • An annual retainer subscription for regular replacements

  • Free shipping and impression kit included

  • A straightforward, hands-off option for maintaining your smile

• Choose ClearRetain if you prefer:

  • A flexible, one-time purchase approach

  • A slim, durable retainer with professional fit

  • A straightforward reorder process without a subscription

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